Shipping Methods
Shipping and Billing address must match, any discrepancy in billing and shipping address will result in the cancellation of the order.
All items will be shipped within 1-2 business days from the receipt of payment, excluding holidays. We are not responsible for unexpected shipping delays caused by circumstances related to the courier itself.
All Domestic and international orders ship USPS priority. For domestic orders we charge a flat rate of $10 and $35 for all international orders.
Orders are fulfilled 7 days a week. If order is placed on weekend or holiday, Orders will be shipped the following business day. Please allow 1-2 business days for your order to be prepared.
Please allow up to 5 business days for your order to be shipped during sales. Ex; Black Friday & Holiday sales.
You will receive tracking information the day your order is shipped. Please allow 24 hours for you tracking information to update.
Please exclude processing time when calculating your packages date of arrival. Delivery time starts 24 hours after your tracking information is received.
We are only able to ship to the address provided during checkout.
International Orders
All international packages may require addition processing time.
4Twenty4 Boutique is not responsible for additional shipping and/or custom charges incurred by customer when importing goods.
If package is returned to 4Twenty4 Boutique due to unpaid charges. We will not issue a refund and reshipment charges will apply.
ALL ORDERS ARE FINAL
If the wrong address is entered at checkout and the package is returned back to us, there will be a reshipment fee of $7 due prior to reshipment.
Once an item has shipped we are unable to make changes to shipping address. In this case, please contact USPS to make any address changes.
We are unable to process refunds for items sent to an address that was provided upon checkout that was incorrect.
If your tracking information stated “notice left” please contact USPS to reschedule delivery before 14 days. Otherwise your item will be returned back to us.
If your tracking information states delivered and you believe this to be an error. Please contact your local post office.
Returns
4Twenty4 Boutique offers returns for store credit ONLY (NO REFUNDS NO EXCEPTIONS).
Sale items are final sale, no returns or exchange.
Once orders are placed no changes or cancellations can be made. Customers must contact us within 7 days of receiving order to receive store credit. After the 7th day the item is considered final sale.
Please note: store credit based on return does not include shipping charges, unless the return was a result of 4Twenty4 error. Swimwear and Accessories are Final Sale. Please allow 5-7 business days for your return to be processed. Please email Returns@4Twenty4.co to request to return.
How to Return an item:
Items can be returned within 7 days from date order (excluding, swimwear, bodysuits, and accessories) was received. If its been pasted 7 days, sale is final.
Email returns@4Twenty4.co with your name, items being return, order number and if you would like an exchange or store credit.
Ship the item to the address below.
4Twenty4 Boutique
PO Box 20561
Portland, OR 97294
Once the item has been received, our Returns department will contact you via email within 1-3 business days.
Store Credit
After your return has been processed, we will issue a e-Gift Card. The e-Gift card will be sent via email.
Rerouted Packages
Please note; we do not manually input addresses. Shipping addresses are exported from one database to another. Please insure shipping address is correct upon receiving tracking information.
If a address error is made. Please email 4Twenty4 Boutique within 8 hours of conformation email. Once orders are processed for shipment. No changed can be made.
If your order is returned back to us and you choose not to pay your reshipment fee a refund will not be processed.
You will be contacted via email when your rerouted package is delivered and processed into a warehouse.